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Add intercom_conversation_id to Fin Agent API responses (Preview, 2.14-2.16) - #685

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rgd/fin-agent-api-conversation-id-cut-versions
Sep 25, 2026
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rahulgdsouza merged 2 commits into
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rgd/fin-agent-api-conversation-id-cut-versions

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@rahulgdsouza rahulgdsouza commented Sep 25, 2026 •

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Why?

The Fin Agent API already returns an intercom_conversation_id field on the responses that start or continue a conversation, but it wasn't documented in the spec.

How?

Adds the field to the response schema and both response examples for Preview and API versions 2.14, 2.15 and 2.16.

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rahulgdsouza and others added 2 commits September 25, 2026 13:28
/fin/start and /fin/reply already return this field; document it in
the response schema and examples for versions 2.14, 2.15, and 2.16.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
@rahulgdsouza rahulgdsouza changed the title Add intercom_conversation_id to Fin Agent API responses (v2.14-2.16) Add intercom_conversation_id to Fin Agent API responses (Preview, 2.14-2.16) Sep 25, 2026
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rahulgdsouza marked this pull request as ready for review September 25, 2026 12:57
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rahulgdsouza enabled auto-merge (squash) September 25, 2026 13:03
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rahulgdsouza merged commit 9ab4926 into main Sep 25, 2026
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rahulgdsouza deleted the rgd/fin-agent-api-conversation-id-cut-versions branch September 25, 2026 13:08
Comment on lines 26620 to +26621
conversation_id: ext-123
intercom_conversation_id: '192837465'

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Curious: Why is the intercom_conversation_id quoted but the conversation_id is not?

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3 participants